# Enquiry journey repair

> You have a website, but understanding the service or sending an enquiry needs improvement.

Updated: 2026-10-01. Canonical: https://www.leisson.eu/en/services/inquiry-repair · Language: en · Publisher: Leisson Creative (LEISSON OÜ, reg. 16952932, Tallinn, Estonia)

## Who is it for?

A small business that already has a website and whose visitors need to understand the service and send an enquiry without obstacles.

The site exists, but the service description is unclear, the main action is hard to find or the form does not work well on a phone.

### When does it not fit?

- You do not have a website yet – Single-service landing page (https://www.leisson.eu/en/services/landing-page)
- You need a full redesign or a platform change – Small-business website (https://www.leisson.eu/en/services/business-website)

## Scope and terms

- Price: 290 €. All amounts are in euros and are final prices. LEISSON OÜ is not registered for VAT; no VAT is added.
- What you get: One existing service page and one contact journey; up to three agreed fixes, mobile and form checks, and a before/after summary.
- Not included in the package: a full website redesign; platform migration; paid licences and hosting
- Delivery time: 2 business days. Delivery starts once scope, inputs, access and the deposit are confirmed. We agree the start date in writing. A requested deadline is a wish: we confirm the start date and delivery time in writing.
- Payment schedule: Payment in advance
- Revision round: One consolidated revision round
- What we need from you: Access to the existing site, a description of the service and what a visitor should do on the page, and approved business facts.
- Pricing source: Leisson price list, version 2026-09-16.1

## Handover, management and separate costs

### Who owns the domain, hosting and code?

The domain, hosting and code repository are in your name and on your accounts. We get access for the duration of the work and hand it back after delivery.

### Which costs come on top of the package price?

Third-party costs such as the domain, hosting and any paid licences are paid by you directly to the provider. We list the required costs and their amounts in the proposal; they are not in the package price.

### Who changes the content after handover?

How you change content after handover is agreed in the proposal. The package price does not include a content management system (CMS).

### What do I receive at handover?

All access credentials, a short written guide (how to make a simple content change and whom to contact if something breaks), a check of the agreed journey on mobile and desktop, and a list of the required costs.

### Is there maintenance after handover?

After the first completed website delivery you can optionally order Website care (79 €/month): form and main-link checks plus up to 30 minutes of small content changes per month. Maintenance is optional. It is not a backup, security maintenance or response-time guarantee. Ongoing support for systems and products is a separate service, Ownership support (from 1,000 €/month).

## An example of a similar need

ProUXAudit shows the chain from finding to evidence, repair and follow-up check. It is the studio’s own product, not client work. https://www.leisson.eu/en/work/prouxaudit

## Next step

An enquiry is not an order and creates no payment obligation. We confirm the scope, price and start date in writing.

https://www.leisson.eu/en/contact?service=inquiry-repair